The warranty period starts from the first purchase date of the product (“purchase date”), and the purchase date is subject to the invoice date of the purchased product. If there is no valid invoice, the warranty period will start from the date of production. If the product invoice date is later than the actual delivery date of the product, the warranty period starts from the actual delivery date of the product.
1. For product faults within the scope of warranty, repair shall be taken as the solution principle.
2. If feasible, we may try to diagnose and solve your product faults through the network, telephone or other remote help methods. If some problems can be solved by installing the specified software updates or replacements yourself, we will guide you to obtain and install such software updates or replacements.
3. If the above methods are not applicable or cannot solve the problem, we will arrange the service according to the type of warranty service enjoyed by the product. If the solution you require is beyond the scope of the law or our commitment, you need to bear the corresponding service fee.
Founded in June 2001, Jingyi Shenbotong Technology Development Co., Ltd. is located in Beijing Zhongguancun High tech Development Zone. It is a data communication product solution provider integrating technology research and development, production and manufacturing, product marketing and comprehensive services. It is a high-tech enterprise with strong strength, integrating research and development, production and sales of Ethernet cards, optical fiber modules, embedded development platforms, etc. Focusing on meeting customers’ needs, focusing on independent research and development, the company has formed a series of high-tech products in various industries and occupied a certain market share through OEM, ODM and other cooperation methods. Up to now, the company’s customers have spread all over the country, and its technical service targets include manufacturers, system integrators and university research institutes. The industry covers communication equipment, transportation, financial terminals, medical electronics Power control and other extensive fields.