The warranty period starts from the first purchase date of the product (“purchase date”), and the purchase date is subject to the invoice date of the purchased product. If there is no valid invoice, the warranty period will start from the date of production. If the product invoice date is later than the actual delivery date of the product, the warranty period starts from the actual delivery date of the product.

1. For product faults within the scope of warranty, repair shall be taken as the solution principle.
2. If feasible, we may try to diagnose and solve your product faults through the network, telephone or other remote help methods. If some problems can be solved by installing the specified software updates or replacements yourself, we will guide you to obtain and install such software updates or replacements.
3. If the above methods are not applicable or cannot solve the problem, we will arrange the service according to the type of warranty service enjoyed by the product. If the solution you require is beyond the scope of the law or our commitment, you need to bear the corresponding service fee.